FAQS

 HOW TO ORDER:

  • Select the product/s that you want to order from our categories (New Arrivals, Clothes, Shoes, Bags, Accessories, Sale). From each product that you have selected, add your desired size and quantity. Once you are done, click “Add to Cart”.
  • Upon clicking, your browser will automatically redirect you to your shopping cart. If you still want to add products on your cart, click on our categories again and choose your desired items. If you change your mind, simply click “Remove” on the table shown.
  • Once you are satisfied with the items that you have chosen, click on the “Checkout” button. Once clicked, you will see all the items you had purchased as well as your total bill.
  • Enter your email address. If you already have an existing account, click on “Sign In Now”. If you haven’t have one and just wanted to act as our guest, click on “Sign in Now” and click “Continue as Guest” under the Guest Login option.
  •  If you want to register, you can click “Create an Account” on the upper left corner of our site.
  • Fill out your billing address. Please be noted that items will be shipped to your billing address. Once done, click on the “continue to the next step”.
  • On the Shipping page, your items will be automatically choose a desired shipping method.
  • Once you are done, click on the “complete my purchase” button.
  • There will be a note that you have successfully ordered your item/s.An email receipt will be sent to you containing the information about your recent order/s. Please keep it for your records.

Signature by Cole Vintage
Classic pieces in your chosen colors and size.

  • Signature pieces will be delivered in 2 weeks time upon payment of order.
  • Orders should have a size, color choice and quantity.
  • If there any other specifications (longer length), please indicate in the notes area.
  • Since its a made to order piece, all sales are considered final.
  • If you have questions, you can email us at marketing@colevintage.com and we will get back to as soon as we can.
  • It's possible to order signature pieces in printed fabric. Just send us an email so we can send you the updated fabric list. 

How to Order Signature Pieces:

  1. Choose your desired size from the size chart.
  2. Select the color that you want from the palette.
  3. Add quantity.
  4. If you have nothing else to change, add item to your cart.
  5. Fill out necessary details for billing and shipping.
  6. Send us a note for the details and other concerns of your order. Please be specific for all the details needed. See example below:
Item: Adoree
Color: White
Size: S
Quantity: 1

 

INTERNATIONAL ORDERS

  1. Currently, we ship to a few countries but if you want us to send the item to your country. Please do send us an email at marketing@colevintage.com. We'll try to assist you anyway we can.
  2. It's best to order 1-3 pieces for international orders to maximize shipping costs. FYI, we ship using a weight based system.

 

PROMOS

Please bear in mind that we can only accept 1 promo per transaction. (Ex. If the item is on sale, you cannot use a discount coupon for an additional discount)

 

HAPPY SHOPPING!